Pharmacy Program
Learn more about the Medicaid Pharmacy Program, prior authorizations and additional pharmacy information here.
Calls are accepted from 8:00 a.m. to 5:00 p.m. Monday through Friday. Callers may leave a message before or after hours and on weekends and holidays. Pharmacy staff will return calls on the next business day
1-800-492-5231
- Medicaid Pharmacy Program Recipient Access Hotline
- Local Baltimore Metropolitan area callers may dial 410-767-5800
1-855-283-0876
- The Antipsychotic Peer Review Center
- To precertify antipsychotics for children
1-800-932-3918
- The Provider number to the Maryland Pharmacy program
1-800-492-5231
- The Consumer number to the Maryland Pharmacy program
During Business Hours: Monday - Friday, 8:00 AM - 6:00 PM EST (Crisis line available 24/7)
Participant Questions and Help to Find a Provider Call Toll-Free:
(800) 888-1965, TTY 711
Monday - Friday: 8:00 AM to 6:00 PM EST
All Providers: Questions, Referrals, Crisis Calls:
(800) 888-1965, TTY 711
Monday - Friday: 8:00 AM to 6:00 PM EST
Outside of Business Hours (evenings, weekends, holidays)
Maryland Suicide and Crisis Lifeline:
9-8-8 (Available 24/7)
Optum Crisis Line Available 24/7:
(800) 888-1965, TTY 711